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FAQ’s

How will my Coley Home Crown Bed arrive?

The Crown Bed will arrive in two boxes (three if you add a mattress). One for the headboard and one for the frame. The best part about these boxes is that they can easily be carried up stairs, unpacked, and assembled. Trust us- we’ve tested this!

The Headboard will arrive compressed in a box. It will be wrapped tightly in plastic and expand as soon as the plastic is removed. We recommend laying the headboard flat for 24 hours before applying the slip cover- that way it has time to come back to its full shape! Your slipcover will arrive in the same box, it will fit tightly over the foam headboard, and brighten any room.

The third box, the Bed Frame, will arrive in a long rectangular box. Don’t worry- it’ll come with fool-proof directions for easy quick assembly! Our patented lock in method allows for minimal pieces and minimal assembly frustration.

Insider Tip: there will be an assembly video on our website!

Help! My Headboard is taking awhile to re-form!

Our headboards are made of 100% foam, that’s how we get them so compact! They are guaranteed to be resilient, that being said, we recommend opening your headboard as soon as you receive it, and lay it flat for at least 24 hours. That time period will allow the foam to completely re-form and help with the process of applying the slipcover!

Feel free to email us with specific questions!

Will my Crown Headboard fit my currently bed frame or rails?

We encourage customers to fully indulge in the Coley Home Bed Collection for the perfect fit. But, if you’re totally obsessed with your current frame situation, we crafted the headboard to fit against that as well. We cannot guarantee a perfect fit for every single bed frame or rail set on the market, but if you want to be sure- we suggest ordering a bed frame along with with your headboard here.

Wondering if yours will fit? Head to our product page for specs. Have more questions? Send us a message – hello@coleyhome.com

What happens after I submit my order on Coley Home?

Our team immediately gets to work on getting your Coley Home products to you in the most efficient way possible! Your form of payment will be charged once the order is processed, and you will be notified via email of the shipment status.

How long will it take to receive my Coley  Home order?

In stock products will ship within 1-2 days

Custom products will ship within 5-10 days

 If the item is out of stock, we will send you an email notifying you of the expected ship date.

Do I need to create an account to make a purchase?

No, you can complete an order without an account. However, creating an account allows you to save address information and payment details for faster checkout. We will also keep you in the loop about everything Coley Home!

Can I return a gift?

Yes, if the product is not customized we will accept gift returns. We will offer a refund to the original payment or a Coley Home store credit.

Can I order fabric swatches before purchasing a bed?

Of course!  We want you to be 100% certain of your design decisions. You can choose up to 6 swatches for FREE. As always- we are here to help with any other questions.

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